Express delivery in 2 days or less vs standard delivery. What is the real impact on your online purchases?

Nowadays, Speed ​​of delivery has become a crucial factor in the e-commerce world. Consumers are looking for efficiency shopping experiences and fast delivery. In this article, we will examine consumer trends and loyalty towards online businesses offering 2-day express delivery vs. slower delivery. We will mainly focus on the statistics and trends observed in the North America market.

1. According to a recent study, e-commerce sites offering express delivery in 2 days or less, experienced a 30% increase in conversion rate compared to those offering slower delivery.

2. A survey of North American consumers found that 65% are more likely to make an online purchase if 2-day delivery is offered.

3. Additionally, 40% of customers abandon their shopping cart if the delivery options do not meet their expectations in terms of speed.

1. Customers who received 2-day express delivery are 50% more likely to recommend the brand to friends and family, compared to those who opted for slower delivery.

2. A new study found that 80% of North American customers are willing to pay higher shipping fees to receive faster delivery, demonstrating the importance of speed in customer loyalty.

3. Loyal customers tend to spend 67% more on average than new customers. By offering fast and efficient delivery, businesses can strengthen the loyalty of their existing customers and increase their long-term value.

In conclusion, fast delivery in 2 days or less has a significant impact on customer conversion and loyalty. Statistics clearly indicate that consumers are more likely to make a purchase and recommend a brand if express delivery is offered. Businesses that invest in fast delivery solutions and meet customer expectations for speed can benefit from sustainable growth and a loyal customer base. By staying ahead of trends and adopting best practices, businesses can stand out in the competitive North American e-commerce market.